Senior Solution Architect - ASEAN at GitLab
Location: Remote, Singapore | Type: Full-time | Category: Solutions / Technical Support
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.As a Senior Solutions Architect, you'll be a credible advisor to GitLab prospects and customers across ASEAN. You'll help them understand how GitLab's DevSecOps platform addresses technical requirements and business objectives across the software development lifecycle. You'll guide organisations through digital transformation, from planning to monitoring, using your technical expertise, knowledge of cloud and modern software development practices, and strong customer focus. Reporting to a regional Solutions Architect Manager and partnering closely with Account Executives and cross-functional teams, you'll lead technical evaluations, including proof of value initiatives and workshops, help shape solution architectures, and serve as the voice of the customer to Product Management. In your first year, you'll focus on driving successful platform adoption, supporting revenue growth through solution selling, and building long-term, strong relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape. What you’ll do Guide technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle, advancing qualified opportunities and increasing proof-of-value progression to successful evaluation outcomes. Manage the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments, improving evaluation cycle time and supporting timely, high-quality customer decisions. Work closely with Account Executives and regional sales teams across ASEAN to shape and execute account strategies that support new customer acquisition, expansion, and measurable revenue growth. Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation to increase platform adoption and develop long-term GitLab advocates. Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, recommending improvements to existing approaches to improve return on investment, shorten delivery cycles, and accelerate platform adoption. Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by providing feedback, use cases, and competitive insights that inform roadmap priorities and strengthen market positioning. Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral that improve customer and partner enablement at scale. Invest in your own growth and development through ongoing learning, mentorship, and knowledge exchange to continuously improve team effectiveness and the impact of the Solutions Architect function. What you’ll bring Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation. Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows. Hands-on experience with GitLab or comparable source control, CI/CD, and DevSecOps platforms, and the ability to map platform capabilities to customer use cases. Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, securit
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